Usacomplaints.com » Shops, Products, Services » Complaint / Review: BookIt.com - Overbook Reservation. #478663

Complaint / Review
BookIt.com
Overbook Reservation

Within the weekend, my sibling visted me and desired to visit Myrtle Beach, SC. After looking all of the internet search engine, I chose to guide a resort through bookit.com. Whenever we came in Myrtle Beach and waited for just one time to check on in, we were informed from the resort director that people don't possess a reservation. The supervisor suggested "bookit.com had overbooked us. The resort was sold-out by 48-hours before we got our reservation online." He also maintain us it had been not their issue which we shall need to contact bookit.com. Therefore, I named bookit.com and waited for 25 mintues before I obtain a CSR about the point. The CSR explained it had been my problem for not confirming my reservation ahead of time which there's nothing she may do for me personally apart from provide me my reimbursement. Obviously, I've an issue with this particular. This really is 4pm on the Sunday late afernoon during peak-season, where on the planet can I obtain a resort?!!! I simply ended my 5pm display just-so I will be about the telephone with bookit.com looking for a location to rest. Lastly, I persuaded the CSR to locate me another resort however there is a capture. I'd need to spend the $55 cost variation. And undoubtedly, I've an issue with this particular. Therefore once more, I persuaded her to obtain the ok from administration to renounce the charge. Fifteen minutes she set me on-hold to just inform me the resort no further has accessibility and they are experiencing program issue, creating their program to exhibit availaibility when you will find none. I talked using the supervisor and he or she explained exactly the same tale. THERE'S NOTHING THEY COULD DO FOR ME PERSONALLY apart from provide me my return instantly. I simply used 1 1/2 time about the phone for no reason after i might of visit a resort myself.

long story short, don't book anything from bookit.com. We ultimately discovered another resort two hours later which was 5 miles from our location region. As well as, by nowadays, I've not gotten my reimbursement. After I named their CSR point, I had been informed I'll need to watch for another 7-10 business days.


Offender: BookIt.com

Country: USA
Site:

Category: Shops, Products, Services

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