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BookIt.com
Found 46 reviews / complaints

BookIt.com
Consumer Report

This company offers delay pay when you book a trip. I booked a hotel with them. 100.00 to book the reservation and a payment on June 25 for 340.87and the final payment of 340.87 on July22. This company double charged me on June25. I called customer service, stayed on the line waiting to talk to a ...

BookIt.com
Consumer Report

Hard to contact customer service; wait was over 40 minutes. I wanted to clarify my itinery that was missing an Activity I selected. When I finally got a hold of a rep he put me on hold for yet another 15 minutes; in the end he offered to add the activity without any added fee. Nonetheless, i would ...

BookIt.com
Customer service

Booked the trip to Mexico. Received a confirmation and a temporary password. When attempted to log in, the password change did not work. Contacted customer service via email, sent all the technical info, including the screen shot - no response. Sent another email 2 days later - no response either. ...


BookIt.com
Customer Service

Tried to cancel a trip with bookit.com. Neither the website the phone numbers provided allowed any means to make a cancellation. An entire 4 hours was spend trying to communicate without success we finally tried to go around things by trying to make a separate booking. The call was answered right ...