I spoke to "Chad" who assured me that should my debit card not go through that they would take someone elses card over the phone. Well, not the case. I called the office to speak with Chad who was in a conference call and would be for the next 1.5 hours (oh how convenient) and no one believed me that Chad made this promise to me because they would never allow payment to be made without the actual card in hand. The movers then would not empty the truck of my belongings until my friend got there with her debit card; $541 later which should have only been approx. $300, I was beside myself with anger. I would never ever ever recommend this company to anyone, they are liars, thieves, and all around unprofessional crooks!
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