This is the account of my first and last business transaction with Silberman's. I can not say that they are crocked, but they are at minimum definitely incompetent. Check out the BBB complaints
Ordered pants on May 5th, and charged immediately. Finally on June 18th my credit card was refunded. They are quick to take your money without knowing if they have item in stock, and then after they admit they cannot get the item for me, it took 15 calendar days for them to process the refund
May 5
Credit card charged immediately, message below was sent.
Thank you for shopping at Silberman's @ WorkingGear.com. Your order has been received by our online store, and is currently in process. Your order will be shipped within 5-7 business days.in the event that an item is on backorder, and will not ship in this time frame, you will receive notification via email in the next 48 hours.
May 6
Message below was sent indicating the items were not on back order
Thanks again for shopping at Silberman's @ WorkingGear.com. Your order has been verified, and is estimated to ship within 5-7 business days
May?
No info on shipping, called to inquire put on automatic hold forever. Sent email and was told that item was on back order. I dumped the mail, wish I had not.
May 27
Thanks again for shopping with us. Your order is currently scheduled for shipment on: 6/1. Should any changes arise, we will let you know. Silberman's
June 3
Thanks again for shopping with us. We apologize for the inconvenience, however item (s) from your order below have been cancelled as they are sold out with the manufacturer. Please let us know if you are interested in other options. Silberman's
June 9
After two email requests about refund I received the message below.
The refund process started 06/05. Please allow 5-10 business days from this date for the refund to show on your card.
June 18
Thanks again for shopping with us. You have been issued a refund for the items indicated below. Have a nice day.
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