This for consumer's to BEWARE of Wal-Mart and their associates. My daughter injured herself 10 years ago. I wish I knew about this back then. My daughter fell out of a Wal-Mart Grocery cart and we nearly lost her. When the incident happened, she was only 3 years old and she was screaming and screaming, not one Wal-Mart associate came to help.
I had to find a Manager who could NOT help me get ice for her head, so then he just pointed in the direction to go get some ice at a store nearby that was connected to Wal-Mart and said if they don't have any I could go somewhere outside of Wal-Mart to get ice, then he walked away. He did not write up a report, like a manager is supposed to do, I had to go to the customer service desk and let them know what happened and write a report. The manager should also have offered to call 911 for me, but didn't.
When I left there I took my daughter to the hospital, she had to be transported to Children's Medical Center for further treatment and surgery because she fractured her scull and had a blood cot that had to be removed. She was in the hospital for 3-4 days. A couple weeks later I got a call from a Wal-Mart associate to follow-up and when I started telling the associate everything, he quickly hung up the phone and I never heard from them again.
I tried calling that Wal-Mart to report what happened, but they didn't care. Needless to say we boycotted this particular Wal-Mart in Garland and now thankfully it closed down, but only to reopened another one a couple blocks away. One other thing about this particular Wal-Mart is that when ever you needed help, no one spoke English to be available to help you (most of the time).
This is also written to warn parents, DO NOT let your children stand in the shopping carts, it is VERY dangerous! I see children standing in carts nearly every day!
0 comments