After being a faithful costumer to SAI for almost five years, we got a surprise letter in the mail from a collection agency stating that we owed SAI $600! I placed several calls to SAI and not one person could explain to me why we owed $600, refused to transfer me to management and consistently transferred me to the collection agency! After speaking with the collection agency I was told that SAI could not take the automatic withdrawal from my bank for two months and was charging me $534 for breach of contract. When I asked to see this contract they could not provide me with one. Furthermore, there was no change in my account that would prevent them from withdrawing money.
My helpful contact at the collection agency told me that they have several lawsuits against them.
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