Address: 2101 South Arlington Heights Rd
Found 22 reviews / complaints

APX-SAI-Castle Rock Security Alarm Monitoring
Is on my crap-list for having a "roll over" contract, so I cannot cancel services

Shops, Products, Services Emalie 0

I called on 1/20 to cancel my services with Castle Rock Security. I have more than fulfilled my 3 year contract agreement, I have had this alarm for 5 years. They don't even call when the alarm goes off-line. Castle Rock Security stated that I cannot cancel my services until May because my original ...

Castlerock Security
Refusal to cancel lawsuit fire deaths

Shops, Products, Services Nick439 0

Castlerock Security/SAI Sued in 4 Fire Deaths Numerous allegations of bad faith regarding automatically renewing contracts (and a refusal to notify or cancel them) have been noted here. That alone should be reason enough to think twice before using or staying with Castlerock. Howerver it gets MUCH ...

SAI Castlerock APEX
Automatically renewed my contract to a service I no longer need and won't cancel it

Shops, Products, Services Lawking 0

We moved out of our house where we had service with Apex/SAI/Castlerock and into a new house. We kept the old house and rented it out to tenets. When the tenets moved out we called to cancel the service because the house was empty and we no longer needed the service. We talk to a representative ...

APX-SAI-Castle Rock Security Alarm Monitoring
Ripp Off, Scam Artists, Bad Customer Services

Miscellaneous Wendi29 0

I purchased my home security system June 3 from APX alarm. I should have know right of the bat this was a bad idea. The sales people were very pushy and required a signed agreement that day with insulation that day. He was a clean cut college kid from Utah out trying to make a living. Finally, ...

APX-SAI-Castle Rock Security Alarm Monitoring
Rip Off, Poor Customer Service, Bad Service, Don't Care about the Customer Arlington, Hights

Construction & Repair Anonymous 93424 0

I purchased my home security system May 23rd 2007 from APX alarm. I should have know right of the bat this was a bad idea. The sales people were very pushy and required a signed agreement that day with insulation that day. I was just informed that my account was sent to collections and they ...

SAI/CastleRock Security Inc
My systems has not functioned fully since October 25

Electronics and household app. Joniann1 0

I received notice today that CastleRock is sending me to collections for the entire term of the contract, plus the equipment, installation and other fees. I have had the system on bypass since then because the sensors have ceased to work. CastleRock is not claiming any responsibility for the faulty ...

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Address: 2101 South Arlington Heights RdFound 22 reviews / complaints

APX-SAI-Castle Rock Security Alarm Monitoring Is on my crap-list for having a "roll over" contract, so I cannot cancel services

Castlerock Security Refusal to cancel lawsuit fire deaths

SAI Castlerock APEX Automatically renewed my contract to a service I no longer need and won't cancel it

APX-SAI-Castle Rock Security Alarm Monitoring Ripp Off, Scam Artists, Bad Customer Services

APX-SAI-Castle Rock Security Alarm Monitoring Rip Off, Poor Customer Service, Bad Service, Don't Care about the Customer Arlington, Hights

SAI/CastleRock Security Inc My systems has not functioned fully since October 25