I ordered two of the pasta kettles from them. They were to be Easter gifts — never received them. Contacted the company told them I wanted to cancel order. They sent me a card, which I filled out immediately and sent back to them. A couple of days ago, I received the kettles. I have since purchased them from a department store.
I contacted the company again and they refused to cancel order — I have already been billed — I was told to bring the large box back to the post office — I am 85 years old and this was a difficult task for me to do.
They would not help me and stated they received the card after the items were shipped (which I am sure was not the fact since I returned it immediately). They were very rude — I will never do business with this company again and have informed many people of the way I was treated.
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