On 4/26/09 I placed a small order online with this company. I very quickly received an email from the company stating that my purchase was approved and a confirmation of payment. The email included a merchant number, receipt number, sales order number, type of transaction and an authorization number. The payment cleared my bank on 4/27/09.
I began calling the company on 5/14/09 as I was wondering when I could expect to receive my order. I left a voice message. Since then (and it's 5/27/09 as I write this) I have left six voice messages and sent one email. Unfortunately no one at this company has responded.
I would like my payment refunded to my account. With their shining example of poor (or non-existent) customer service, I have deep concerns about the quality of their products.
I hope they all get stung.
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