Subject: NON-Authorized withdraw of funds
To Whom It May Concern:
Please be notified that the funds in the amount of $278.65 were taken from my checking account on 4/25/03 by Carleton Sheets were UNAUTHORIZED and the company has been notified.
I spoke with Bill at station 191 in the billing department and he assured me that the funds would be returned to my account within 3-5 business days. He stated that it was a MISTAKE and that the company had called my previous phone number (no longer assigned to me) and the person who answered the phone said they wanted to order! (We had purchased CS's "package" last year and already paid a pretty penny for it). Whether this occurred or not which I find hard to believe that anyone would speak to a stranger over the phone without some type of verification as to if they are the cardholder I do not feel that I should be responsible for the large amount of charges I am incurring (read on). And there are probably going to be more before my money gets returned to me.
As you can imagine, I am VERY upset about this matter and have already contacted Consumer Protection and am on a mission to do what ever I can to stop this type of business practices.
It appears that their first try at stealing my money was futile and I was actually charged a Non-Sufficient Funds fee because of them! Then, on their second try somehow the money went thru? (Even though I dont have that kind of money right now.) I need some help understanding this all, Im sorry.
If there is any way you can help me in this matter I would be very grateful. I plan on getting every penny taken from me back! It already appears that THEY have RACKED UP over $45.00 in NSF fees so far and this is frightening to me. My account is in the NEGATIVE $300 and waning!
I support my family on my meager wages as my husband is disabled, and even this amount of money could have a domino effect on our household. Mortgage due, electric, etc... All which are to come out of this bank account—I am SCARED!
Let this be notice that I do not feel I am responsible for ANY of the fees incurred because of CARLETON SHEETS Companys MISTAKE or shady business practices. I would greatly appreciate any support in this matter.
0 comments