On 12/3/07, Home Depot sent out their subcontractor, First Class Comfort Systems, Inc., to install a furnace, hot water heater, and air conditioner in my home. My agreement for these 3 installations was contracted with Home Depot. Once the subcontractor completed the work, I made attempts to contact them with complaints that my furnace and water heater were not working. They ignored my calls.
I then contacted the Home Depot main office, who had the Union Office Service Manager, Dina Paris, contact me to say someone from First Class Comfort Systems, Inc. would contact me. FCCS did make contact with me and scheduled to return to my home and troubleshoot why the installation of the furnace and water heater they installed was not functioning. FCCS has been out to my home at least 15-20 times, and none of the equipment is working to date. The Union Township inspectors came out and approved all this faulty work.
I have 3 credible companies who put in writing that the installation of all three of my appliances by FCCS was done incorrectly. Two pieces on the water heater were left off. The furnace and air conditioner units are 80,000, and they should be at least 100-110 units due to the size of my home. Home Depot has only agreed to fix the furnace, with the stipulation that they must use the same contractor, or the furnace work will not get done.
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