Usacomplaints.com » Shops, Products, Services » Complaint / Review: Guildomatic - Poor produt, poor customer service. Flat rip off. #444376

Complaint / Review
Guildomatic
Poor produt, poor customer service. Flat rip off

If you're looking for a guild hosting service, don't go with Guildomatic. My guild has been using Guildomatic for the past 6 months and to say that they are frustrating is an understatement. The site it's self is very difficult to use, but we were willing to put up with it because we also had our Ventrilo services through them. The issue is that our Ventrilo service went down for 5 days. 5 days without service is totally unacceptable when I've paid for service. There support was absolutely no help. We ended up closing both our website and Ventrilo service and demanding a refund for the down time. We were advised by their support service that they were aware of the issues and that there Ventrilo service provider had an issue that caused the servers outage. To date, I've received zero response to my request for a refund.
Do yourself a favor, if you want to keep your guild up and running smoothly, don't go with Guildomatic.


Offender: Guildomatic

Country: USA   State: California   City: San Francisco
Address: 5 Third Street
Phone: 4153466651

Category: Shops, Products, Services

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