Usacomplaints.com » Shops, Products, Services » Complaint / Review: Gryphon Corporation - Purchased Saw not as stated in email from Company. #441392

Complaint / Review
Gryphon Corporation
Purchased Saw not as stated in email from Company

Attempting to buy a band saw to reduce stained glass for mosaic function, I started examining websites that provided this type of tool. I subsequently narrowed down my options to 2 businesses, one of these Gryphon Corp., particularly the Gryphon Band Noticed.included in my analysis into which of the two businesses created the very best tool for might work, I published Gryphon Corp. A contact, requesting them if it had been accurate that their tool might grind along the slice sides of glass to some sleek and clear outcome? I've published their mail back again to me UNDER, declaring that, yes, it'd. And so I chose to buy their tool and discovered a customer on EBay. I bought the tool for $339.00 also it arrived inside a couple of days. I put up the tool, study all of the instructions and created to complete a check item or two. I easily realized that the slice sides were ANYTHING-BUT "a pleasant clean side". Actually, these were chewed-up worse than something I'd had the opportunity to create manually! I kept dealing with the saw, attempting various ways of utilizing the saw, keeping the glass, heading quick or sluggish, etc., etc. Every slice created exactly the same spectacular, cracked advantage... Totally improper for that function I actually do and also the cause I purchased the saw within the first place. I'd not need bought this tool had the organization explained the reality. I approached the Organization and delivered them close up electronic photos of the chewed-up sides. They replied that I had a need to attempt this which, which I did so. Nothing changed. I subsequently obtained a phone from their store stating that I had a need to grind along the stone edge by reducing rocks or marble or various other hard-surface using the tool and perhaps that will operate. I had been amazed by this "recommendation". I simply bought the tool brand new, centered on their statement of the good, sleek advantage and today these were asking me to basically grind along the tool TO TRY AND have it to function! I ought to not need to get this done and, easily had, the vendor would not have approved it back. After much disappointment, I packed up the tool the delivered it towards the vendor, nevertheless, today the seller isn't just getting me for that return delivery back again to him (that was $35 via FedEx) but additionally A - 15% restocking charge, which with this product is likely to be almost $50.00. Consequently, I'm today out $85.00 and now have nothing to exhibit for this! In great faith I examined and bought this noticed and also the organization decides now-not to react back again to me after I delivered them a duplicate of the unique mail and requested them the things they might do about this and just how they'd uphold their item. I've yet to get an answer.


Offender: Gryphon Corporation

Country: USA

Category: Shops, Products, Services

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