I signed up with worldcom wireless over a year ago. I couldn't understand why my cell phone would not work at all, even on roam, within an hour radius of where i lived. Then i called up to complain, and they told me i was in a dead zone, between the lines of the communication towers. Of course they neglected to tell me this when they signed me up, so i was paying $50.00 a month for service that i wasn't recieving, unless traveling and hour out of my way.
When i opened the account, i had to put down a $500.00 deposit with the company.
I tried to dispute this, they then said they would not refund all of my $500.00, because my payments were late. "how" can the payments be late when i was in dispute with them, calling for days on end and their phone lines were busy, then when i finally got through, they made me wait 40 minutes, many, many times. I told them i would pay for the calls i had made "way" out of my area, but not the $50.00 a month fee.
They said they will cut me a check for the remaining $209.50, that was a year ago!!! I have called and they give me the same story out of the long island office... 516-229-5160, "pat", 516-229-5278, for "dez". I get no call backs and rude people.
All i want is my money and this is an ongoing bologna scam!!! Worldcom wireless. P.O. Box 5211, new york, ny 10087-5211. I am aggrevated and disgusted with this company's behaviour, and their staff...
Look out for the thieves!!!
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