I called to request 2 additional receivers before 3 weeks' of new service elapsed. 4 separate agents passed me around for 30 minutes to justify charging $340 extra for a $4.99 per month, advertised fee! When I complained they said that "was their policy". End result was they immediately shut off service and threatened collection if I refused to pay for early termination / deactivation fee of another $300. Following that, they had the audacity to insist I return their equipment promptly OR ELSE, PAY FOR IT TOO. NO customer service... None. NADA.
Past experience years ago, they denied proof of return of equipment, charged for it. If they could, they will ruin your credit for 7 years of false collection attempts. Cable alternatives for 1.5 years is now less than ONE MONTH of their EXTORTION.
Do not even think of subscribing to this poor, pitiful, pathetic excuse for service.
THEY DESERVE TO BE SUED and their "Customer Agreement" imposing Arbitation and waived right to trial in dispute, challenged and penalized against them, restitution to all past and present subscribers.
Count me in on that.
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