We signed up for a 12-month DVR package with DirecTV, which was bundled with Qwest's phone and DSL service, in Feb. It was clearly advertised that the term was a 1-year commitment. I still have the copy of our sales receipt, which clearly states, "You agreed to maintain your current subscription... For 12 consecutive months (24 consecutive months for advanced receiver) without interruption." In addition, "If you fail to maintain your programming commitment, you agree that DIRECTV may charge you a prorated fee of up to $150 for standard equipment or up to $300 for advanced receivers." So ours is only standard equipment, which requires a 12-month contract.
When we disconnected the service in Feb, DirecTV said we had committed to a 2-year contract because we had added the DVR. But they showed no proof and just kept sending us a bill for a $150 early termination fee. They also sent us to a collection agent, threatening us to pay. We sent them a letter from our attorney which states that under the Fair Debt Collection Practices Act and the Fair Credit Billing and Reporting Acts, DirecTV has to cease and desist all attempts to collect the debt. However, they still keep sending us collection letters threatening to cause us adverse effects on our credit. We feel very ripped off by DirecTV.
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