Usacomplaints.com » Shops, Products, Services » Complaint / Review: Leslies Pool Supply - Would not honor warranty. #428446

Complaint / Review
Leslies Pool Supply
Would not honor warranty

I purchased a water pump last August also it began creating a squealing sound at the conclusion of January. It's atleast a-one year guarantee. After eliminating it, I delivered it towards the shop. The supervisor was out ill and 3 nights later I still hadn't noticed exactly what the offer was. The 4th evening, she shows me that certainly the engine includes a difficulty, however it was brought on by my swimming water.??? I'd to obtain a fast training, and so I arrived at discover that water-only gets inside when the seal is poor... Mine wasn't. Additionally there's not just one little bit of water damage, ie, calcium deposits or decay found. She promises that the discoloration under a rubber machine is rust, guess after displaying it to 3 separate swimming gear specialists they inform me it's lubricant leaking up through the engine, discoloring the steel and it is definitely not rust. Additionally they explained the manufacturer Leslies offers, Emerson, is infamous for using out bearings, which is what occurred, not water damage. Therefore, Leslies worker is laying, as well as the DM backs her up, and he's never noticed the engine. I sent images towards the Corporate office, and also have no reaction. I've since become an "specialist" myself, having reinstalled a brand new engine from the reliable organization. I've also come to discover that they've quite a unpleasant status all over the nation, and so I am not even close to the very first they've attached. I'm seeking this more, since I'm correct and dislike being lied to. Others must watch out for buying there. I never will again.

I've pictures, but too big to attatch, so that your website claims.


Offender: Leslies Pool Supply

Country: USA   State: California   City: Mission Viejo

Category: Shops, Products, Services

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