Usacomplaints.com » Shops, Products, Services » Complaint / Review: Radio Shack - Selling warranties and not honoring them at all!. #424931

Complaint / Review
Radio Shack
Selling warranties and not honoring them at all!

Purchased an Apple ipod headset on 11-28-09 from Radio Shack in the mall

Situated in lakewood, California, tackle Radio Shack 01-3591,58 Lakewood Ctr Mall

Lakewood, California 90712-8152 telephone number of the shop (562) 634-8152.

I also bough the guarantee for this headset item and also the salesperson guaranteed

Me when any issues, all I'd to complete was take it to amy Radio Shack for an change,

I tripple requested him if he was certain about that and he said yes.

My bill order # XXXX dated 11-28 period 07:17 G phrase #003 Assisted by: 001 (S R)

All of this may be the info on the bill and guarantee was placed directly under my kids title.

Below goes the tale from the beginning and brief:

INCH-) We purchased the headset and got the guarantee on 11-28 at lakewood shop.

2-) We get property and discover the container has utilized damaged headphones inside at about 8:00 PM

3-) We telephone the shop ans talk to the supervisor, he apologizes and promises some how

A faulty go back to their shop got mixed up using the new products, to simply

Go towards the closest Radio Shack and that I should not are having issues, he also informed

Me to simply allow who actually was assisting me to contact him to confirmed this mix-up.

4-) We went to Radio Shack in Lynwood # 01-3002, where I acquired charged of taking,

Was refused an exchange and was set trough hell only for the error Radio Shack created

Within the first-place, after virtually pleading all of the employess there to contact the

Shop in lakewood to confirmed that I'd simply purchase this factor there which the

Manager there understood of the problem, one worker ultimately named and talke towards the supervisor,

I've no idea what he did using the PC, however they offered a brand new headset and told me to

Keep my previous bill using the guarantee I bought for this.

I expected once more, am I likely to have any issues trading this if something moves

Wrong together? The worker asured me never.

And So I quit the shop lace really upset due to my period and gasoline invested repairing a incorrect

By Radio Shack.

5-) Our child is ten years old and employs his ipod alot, among the hearing issues go wrong,

I got my bill with my guarantee and went towards the Lynwood store # 01-3002, to

Perform a easy trade of the headset, in the end I acquired guarantee (And So I however)

The employe made me feel just like a criminal once more as well as continued requesting me easily

Had guarantee this factor before at his store (taking a look at his pc)

I told him I'd not guarantee something at his store, that I merely went inthere and

Did an change from the screw up that arrived of the Lakewood shop, he examined together with his

Supervisor, following a small dialogue they explained I've to hold back for and cover to be delivered

To my home and so I may deliver the faulty earplugs for examination since it was my next

Period trading this issues, I proceded to tell them the tale in the beginning but

No body desired to hear anymore, and so I am house at this time losing my period composing this lengthy

Email with my Tale of how i purchased some warraty at Radio Shack that's not been recognition and

How a worker error in the lakewood shop got me into this pit clutter with no one is prepared

To liste towards the client, has any body however about my problems I eliminated trough with this specific earplugs?

6-) I worked in retail the majority of my entire life and also have never set a person trough as numerous hoops as

Radio Shack has with this specific 29.99 product that's guarantee.

My dad bought me a Notebook from you men for Holiday using the 2-year safety arrange for it

I wonder the way you men may cope with when something was to occur (Aspire To Lord following this

Headache, nothing, since I have understand today that you don't stay behind your guarantee at-all)

I'm really likely to keep in touch with my dad concerning the notebook since is under 3 months and it hasnot actually

Been utilized twice to come back it or atleast obtain a reimbursement on that safety strategy which you men

Do not seen to backup whatsoever.

Should you don't trust me concerning the notebook this is actually the day of purchase 11-26 in the

Radio Shack # 01-3599 purchase # XXXXX 2:25 PM Phrase #002 assisted by 010 (TMW)

He invested nearly 1,000 bucks with this and that I also visit buy at Radio Shack alot,

But following this encounter I'm likely to make certain every buddy, member of the family, client that

Hikes into my bussiness and workplace as well as visitors understand of the tale and just how the finish

Arrived to become for that 29.99 ipod headphones and the deceptive and laying techniques been set

To focus on great Radio Shack clients like me.

(it's your decision guys upthere to create this right and wish completely somebody with great bussiness

Feeling says this tale, criticism, e-mail or anything you wish to contact it)

G/SI might watch for an answer or even I Will be sure you get

This e-mail daily till an effective reaction is obtained.


Offender: Radio Shack

Country: USA

Category: Shops, Products, Services

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