Started off great on the first day, went down hill from there, I had to call every Friday when my trash was still in the cans from the Thursday Pickup... They have picked up twice in 2 months... The office kept making promises that they would be there day after day after day. So when you call to inform them your trash has not been picked up, they have caller ID, so rather than answering the phone and dealing with the problem, they would rather rob you. I know they have caller ID cause I called several times over a course of 30 minutes and had my sister in law who happens to trade her sign service for their service, and they answered her call the first time. This is what really upsets me! Guess they got tired of dealing with me calling on Fridays, so they figured they would just quit all together, and take my 60.00 at that.
As of 1/05/08 my trash is still in there from 12/18/08 pickup. They kept making promises that they were calling dispatch, and getting there right away... Never came! I had to call another service, and paid them 60.00, hope that works out.
I left a message on the JAB answering machine, stating I was really tired of being nice and I dont have time to deal it, and I wanted my money back, still since they have caller ID, they will not answer nor return calls... Really sad that they got away with this... I do not recommend this company at all. My husband is on his way to their office to see if he can get our money back, but I bet they refuse. I have heard horror stories about this company but thought I would take my chances. Don't take chances call xxxxxxxxxxxxx, or someone else, just not JAB!
Sunshine
Quinlan, Texas
U.S.A.
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