I ordered and paid for an instock rc boat on 12/2/08 from Trendtimes.com. It was for my grandson for Christmas. On 12/15/08 I emailed them to see where it was because the order said 5-10 days for delivery. On 12/17/08 they responded with: "It has shipped, should be there by monday." Samantha| No tracking info at all included.
To this date of 12/25/08 it has never arrived. I emailed them everyday from 12/20 to 12/25 and have not heard from them again. They have an 800 number but it has a recording on it. I have contested the charge on my credit card to see if I can get my money back. I am very cautious with online purchases, but these clowns got me. Caution, they really look legit!
BBB report:
Trend Times Toy Store
Full Service Hobby Store Gas Electric RC Helicopter, Planes
www.TrendTimes.com
Business Name: Trend Times
Trend Times Toys
Business Address: 9393 N. 90th Street #102
Scottsdale, AZ 85258
Principal: Brad Morrison,
Phone Number: (800) 350-5420
(480) 657-9316
(888) 456-5965
BBB Accreditation: This business is not a BBB Accredited Business
Based on BBB files, this business has an unsatisfactory record with BBB due to 65 unanswered complaints.
Based on BBB files, this company has an unsatisfactory record with the due to unanswered complaints and a pattern of complaints. Complaints are concerning delivery issues. Specifically, complaints allege non-receipt of merchandise, inability to reach company representatives and difficulty obtaining refunds.
Please don't advertise SCUM like this. Thanks
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