I have recently purchased a $299.99 RC Helicopter as a gift from an online toy store named Trend Times Inc. (http://trendtimes.com) on 5/16/04 and my credit card was billed on 5/17/04. Below are the addresses found for Trend Times on the BBB Business Listings.
TREND TIMES
9705 E. Mountain View Rd. #1135
Scottsdale, AZ 85258
(602) 214-4587
http://trendtimes.com
TREND TIMES
3255 S. Dorsey Lane #B
Tempe, AZ 85282
(602) 214-4587
http://trendtimes.com
The Trend Times web site looked very professional and used (SSL) to encrypt the transfer of information so I assumed they were a legitimate website. I waited the two weeks for delivery as it was stated in their conformation letter and an allowed some additional time because of the holiday. When the product wasn't delivered. I emailed them on 6/12/04 then again on 6/15,6/18,6/20 and received no response to my inquiries. I also called their 1-800-350-5420 number on 6/17,6/21 and 6/22 left a message and got no response from them either. I also called the above phone number found on the BBB business listings but the number was not affiliated with Trend Times Inc. Below is a copy of the last email I sent on 6/20/04.
Order Date: 05/16/04
Order Number: trendtimes-4386
I have recently purchased 1 Dragon RC Helicopter and was informed the shipping would be in 5-10 days. As of 06/20/04 I have not received the product I ordered in the time you have stated in your confirmation letter received on 05/16/04. My credit card was billed on 05/17/04 over a month now and I have not received any answers to my inquiries. Please inform me of the progress of my purchase or I will be forced to take action to secure a refund for my purchase. Thank You.
Kind Regards,
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As of 6/24/04 I have not received any communications form Trend Times Inc. (http://trendtimes.com) and have been unable to establish any contact with them either. I'm pretty sure I've been a victim of a rip-off but, I want to make sure others don't fall victim to this company either. Any help or suggestions would be greatly appreciated. Thank you in advance for your time and help.
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