I have not used HIRAM WASTE in a year yet they just billed me again??? I had no idea we had another option and until my neighbor who was already furious w/HIRAM WASTE had to threaten to throw her trash in their yard to get them to fix her trash can - told me about IESI so I switched a year ago and have been absolutely thrilled with my new service. — I notified HIRAM WASTE in writing to pick up the trash can and to stop billing me even though I was already paid up through that quarter because it was worth it to me to pay a 2nd company that would actually show up to pick up my trash on the days they were supposed to. Then, when HIRAM WASTE didn't show up to pick up their can and kept billing me I sent them the SECOND letter.
Now, a year later... 1/2 dozen letters later and a ton of voice mails later with no response from them I finally filed a complaint with the BBB moments ago because HIRAM WASTE keeps billing me for a service they do NOT provide. They DIDN'T bother coming when I was using them so I am certainly NEVER going to pay them another cent and they should reimbuse me for that last month of the final quarter when in fact I had already stopped using HIRAM WASTE because they are horrible and should not offer services they cannot provide. Additionally, I just found out from my home owners association that they waited until everyone paid for this quarter and advised they would only come out once a week but haven't offered to reimburse any funds. Stop billing me for a service you do NOT provide to me!!!
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