This company has been ripping off the public since they started only picking up the trash only once a week. There have been to many excuses why they had to do this. Diesel has come back down and the service has not gone back to twice a week. How convienent.
After months of no callbacks, not picking our trash up weekly as paid for and not picking our trash up the next day after no service we contacted a new service to service our trash. This company picks up twice a week and is cheaper.
To top this all off, my wife had been calling for 4 day straight for Hiram to pick up our old trash can we dont want. Our new trash company dropped off thier new can and today was trash day and my new company picked up what was in the new can and Hirams can, with no question.
I had enough at this point. I called Hiram myself and informed them in a Voice mail that we had called for the past 4 day with no response and informed them they had 24 hours to pick up the can or we would us it for what ever we needed it for. Just as I finished my statement on Voice mail a woman came on the line a proceeded Threaten me personally as well as calling me an F*K'g A* H*e, Bas*d, MF and treatened Sheriff action and $500 fee for the can and hung up on Me.
My advise to anyone is; cancel your service, tell all not to use this company and be use reference in dealing with hometown company's.
I post this using my 1st ammendment right to "Fredom of speech"
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