Home Depot refused the lifetime guarantee on one Husky ratchet that failed, and I paid for a replacement myself. A second Husky ratchet has now gone bad. What the heck, I thought, and bought another one for $30, since the chance of another failure seemed small. Misuse and abuse are not part of how I treat it.
It has failed, and Home Depot repeats its line: after 90 days, Husky is the one to contact. At the Husky website, though, I read that products should simply go back to Home Depot. Fighting this takes more energy than I have, and it wears me down how corporations always manage to squeeze the little guy.
Venting here to anyone reading, perhaps someone with a similar experience, helps a bit. A world where businesses and people sold honest goods would be nice. It is wrong, and I hope a person who enjoys fighting fraudulent claims like these gets them to align policy with advertising. I am sure it happens across America, since that is how I ended up at this website. Good day, everyone.
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