Scholastic Book Clubs Just changed their name... I have a had a book club account with them for 10 years with no problems until now. I ordered a good amount of books in March. Scholastic books club stated that it was delievered to my house. On day I was not home. Scolastic is going by the invoice from Ups! So they are stating that I have them. Which is not true. I emailed them many times explaining to them. They emailed me three invoices two of the are the books that I did order but never received them. One invoice is the amount of books I do have. I do not have the amount of books they are telling me I do have. I noticed they kept sending me a bill with a higher amount Then I owned. The noticed said Please pay this amount $ 552.20. I did not get the books for that amount and I am not going to pay for products that I do not have. They placed my account with a collectiona agnecy. I have explained this to them and I my husband has. I would know if I had a product and I would pay for it.in speaking with the collection ageny. Which I have been working with no prolems. Scholastic keeps telling them and myself. That I have these books. I can not believe this I am the customer and I how dare them accused me of having something I do not have the nerve of them! I could not believe this! I am not going to pay that amount of books I do have. You don't have the product you don't for it.
At this time I am having the another problem with the same company. I ordered The New book of Knowledge of my children. Ok the invoice stated that I would pay a low amount example $ 25.00. So I get a bill stating that they wanted $ 432.00 and some odd cents and they will send me the rest of the books. I am starting to believe that this company loves to rip off there good customers. I also at the point where I don't even want to see a scholastic book in my house nor will let my children get from school. I will boycott Scholastic book clubs or what ever they changed their name too.
Not a happy customer! Tried of getting ripped off!!!
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