Books and an invoice were sent to me that were never ordered. These are children's books, and we have no children in our home. I have called the company, and they tell me I ordered online, but will not give me any verification of this.
The Standard Operating Procedure for this company is apparently to send books and count on a certain percentage will pay the bill.
The rep with my first call to the company told me I must go to the post office and refuse the shipment so that it can be returned. It cost me over an hour of my time, plus travel to the nearest post office, to learn I could not do that because I had opened the small invoice envelope on the outside of the box.
The second rep on my next call to Scholastic was extremely rude and told me I ordered these children's books on line. She would send me a mailing label to return them. When I asked to speak to a supervisor on this because I was tired of having so much time on this scheme, she hung up on me.
My advise to anyone getting a package from this company: don't even touch it! Refuse delivery immediately. If you do open anything, you will end up spending much time and great frustration in trying to get this company to undo their operation.
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