I do not dispute that I owed a past due balance, but because of financial issues I was unable to pay the account on time. Just by chance, I checked my bank balance and found that Direct TV had billed my account for $303 using my debit card number, which I had used in paying a previous bill. However, at no time did I authorize Direct TV to use my debit card at their discretion, and the debit card was only used to pay a specific monthly charge.
I had to go to my bank and file a formal affidavit, which the bank then used to retrieve the charges and deposit the money back into my account. The bank also refunded to my account $105 in overdraft charges caused by this money having been removed without my authorization.
In discussion with bank officials, I found that this is a common problem they have had with Direct TV, and I was not the only person who had experienced this.
I suggest you do not ever give Direct TV your debit or credit card number, because once it is on file, they apparently will charge against your account even though you have not specifically given them authority to do so.
Just beware and watch your statement. Even better, if you have online banking, check your balances frequently, because the sooner you catch something like this, the faster you can move to correct it.
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