I have had problems with Country Terrace Water since I had one late payment. I have no choice but to use this company because they are the only water company that serves our neighborhood. Last month I paid my ENTIRE balance of 193.00 and i got a bill this month with a 30.00 late fee.
The lady argued with my husband and said we didn't pay these late fees. Why the h#ll weren't they on the bill. I pulled 200.00 bucks out of the bank & got a receipt for that woman... For the whole amount. I can only imagine what our meter actually reads! These people have been scamming us since July & I think I may contact an attorney!
Kristy
highlands, Texas
U.S.A.
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