I purchased a "package" from ATT (That I was not aware the Direct TV was part of that package) the associate told me television would be "cable" he didn't tell me by way of "satellite". I am extremely unhappy with the direct systems. Complaints range from "stupid" programming that I don't even use;' The "volume" jumps up so loud during commercials you have to turn it down with the remote, then, when programming comes back on it goes down so low you have to turn it back up. 2/3 of the channels on this plan I don't even want or use. Also, long distance was supposed to be "unlimited" for a set fee. The entire package was supposed to be $99 for 6 months (plus tax). Wound up being almost $200 for the base package each month, and "per call" charges for every long-distance call. Needless to say I dropped ATT. The interesting part of the rip-off still remains and that is the Direct TV (satellite) portion.
No where in the ATT agreement did it state I was agreeing to an 18 month contract with Direct. I was specific with the ATT sales person on the phone - All of that "garbage" was in the "Very fine print" on the Direct installation paper work. I was not home when the satellite was installed, and my wife signed the installation paperwork without being told it was an 18 month contract. I am gladly telling my friends and neighbors, "DO NOT PURCHASE THE ATT PACKAGE" and if you are offered "DO NOT PURCHASE ANYTHING FROM DIRECT". So far I can gladly say several families have made the decision to go to Charter or Com cast and not do Satellite. I hate satellite, although I cannot speak for the other SP's I can state "unequivocally" Direct STINKS!!! And ATT ripped me off.
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