I purchased an automobile engine block on eBay and needed it shipped, i looked at several Internet sites and the price i got from American Freight doing
business as Freight Center.com was the cheapest. I discused the item with a lady who said her husband was a mechanic and she knew what i was shipping and we
agreed it probably weighed about #140, I made the deal to ship the item from a terminal in Ft Meyers Fl. To to a terminal in Norfolk Va for $130.76. The seller took it to the terminal and they gave him his paperwork and he told me everything was ok.
On 5/19 American Freight Company took out $130.76 from my checking acount. It was suppose to take 5 days to ship. After not hearing from them for about a week and a half I called and they said it was in Norfolk,
I asked why i was not called and they said they didnt know why. When i picked it up the guy at the trucking company told me to sign a form, i did not have my
glasses and asked what it was for, he said it was just saying i received the item. I signed it and left with my part.
On Saturday 7/19/08 i was balancing my checking account and noticed Freight Center Inc. Had taken another $134.68 from my account. On Monday 7/21/08 i called freight Center to tell them. No one was in the billing office and i left a message. Tuesday i called again and got a very rude woman who acted like i was stupid and said my shipment weighed more than we thought and they charged me $. 90 some cents PER POUND extra. At
that rate a truck load of merchandise is worth $40,000. Or so to ship. They said it weighed #300 and the papers i signed when i picked it up said i would pay any
extra. Bull, i picked it up and put it on an engine stand myself, I could not lift 300 Lbs.
Finally someone from the billing office returned my call Thursday. And i told them they did not have my knowledge or permission to take money from my account and i was going to contact you and contact an attorney to see if i could bring a suit against them. I am also going to place a complaint with the Internet BBB and all of the watchdog sites i can find. If it weighed more than we thought and was going to cost more why didnt someone call or Email me to tell me. I would have used another shipper. $300. Is way too much to ship that.
No contact at all, didnt even tell me when i picked it up, just waited 2 months and took the money from my account. I thought we had a done deal and was not pleased with the way they operated but was not upset. But now they have lost a customer and made an enemy that will talk bad about them every chance i get.
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