I have never been so outraged and disgusted by this"Countess" Galina!
I have sent her the total amount of U.S.$79.99 for a hat stand (plus shipping, which added up to N.Z.! 29.00), on the 13th of this last december and have been waiting patiently for the item with no success!
At first, the e-mails travelled, but with a condescending air of superiority, which she had reminded me to wait for two-three months maximum, as it was mentioned in her Vintagestudio website, as I had overloked it. But then after that period of time and another polite e-mail of mine (with a photo of myself dressed as 1920 flapper girl taken while an Art Deco Fetival in Napiers, New Zealand, as I compared my dress to the ones she advertised and thought that we had a lot in common!!!), she informed me that she had ordered the special crystals for the hat stand, and was waiting for them. Since then (that was about last may-june of this year), I have sent numerous inquisitive e-mails, and have never heard from her again!!!
Being in New Zealand, it is quite difficult to contact the authorities in the U.S.
All I wanted was a refund, no matter when. Now, I am so angry at Galina that I hope that she will face up to her dishonesty, and pay the penalty for trying to defraud and hurt people.
She has given a bad reputation to the trade commerce between the U.S. And abroad, and should be punished accordingly...
Yannicka
Bluff
New Zealand
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