This all started last year when I purchased an English Bulldog from Beth Wheeler of Palmetto Bulldog. At first correspondance between myself and Beth went well, I was the purchaser. We were supposed to receive paperwork within 90 days, but after numerous phone calls we finally received them 150 days later. "Thor" is an European Breed which she said was of excellent quality $2400.00.
At four months Thor was diagnosed with Demodex (mange), I phoned to express my concern and requested a portion of my money returned, but her signed contract states Demodex is not covered, only a life threating disease, and that nothing would be done. Demodex is contracted when the mother doesn't pass along a gene that will fight mange. At 6 months we noticed Thor was favoring his back legs. After a vet visit and X-rays, he was diagnosed with a severe case of Hip Dysplasia (a life threatening disease) and arthritis. I again called Beth, this time with a broken heart because of course, we love Thor. She requested all medical records be sent to her vet along with the X-rays for them to verify the findings. This was immediately sent. She also spoke with my veterinarian in length and later acknowledged to me that Thor indeed had Hip Dysplasia. Her contract states we would receive another puppy, however I told her due to the problems we had encountered with her bulldog breed and the fact that Thor will be on medication for the rest of his life and possible surgeries, we did not want another puppy. I requested my money returned.
Beth told me in April that if I had Thor neutered she would refund my initial payment of $2400.0. I also complied with this request within 3 days, faxed all paperwork to her, verified paperwork sent, and then waited.
This is where we are now - Beth will not communicate with me, her phone, fax and E-mail will not receive correspondences and I have not received a puppy or refund. During our last conversation, she told me my refund was going to come out of her pocket, as her supplier would not reimburse her... Well she has made it clear it is to come out of mine.
I need help!!! I live in Tennessee, venue on the contract is in Lexington S.C. I will have to file claim there, but am willing to do so. I will not let her get away with hurting my family this way.
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