I placed an order with cartoonpassion.com on July 25. This order was for a birthday present for my 13 year old from her 15 year old sister. The order didn't come to much monetarily, but my 15 year old was excited for her younger sister to have these things.
I recieved an order confirmation e-mail on July 25 and the money was taken from my account on July 28. The e-mail states that it can take 3-4 days to process the order and that they will "atempt" to contact you if the order cannot be delivered within three weeks.
On August 5, when I still hadn't recieved a shipping notice after 8 days (and my order status at their website still did not show the items to have been shipped) I sent an e-mail asking to know when I might expect the items to be shipped. I recieved no response.
I have since sent three more e-mails, on Aug. 10,12 and 13, and have not recieved a response to any of them.
Today is three weeks from the day the payment came out of my account. Friday will be 4 weeks since I placed my order. This company is unscrupulus at best and should be called "conning passion". They should be put out of business. That they can have my money for three weeks and not bother to let me know where my items are, or even respond to my e-mails, is beyond belief.
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