Within a year of owning the Cuisinart coffeemaker DTC 975 series, I had it replaced once; the second pot malfunctioned within 2mos. Total cost of shipping on my part approx. $20. For each replacement. Told by Co. Rep. Out of thousands of coffeemakers there may be 50 defective. I of course received two of them. Why should I incur the extra expense of shipping for their defective product. I've decided not to chance another defective pot and absorb the loss. The original cost was $99.00. I've been using a 5yr old back up pot while waiting to resolve this issue; original cost $20.
0 comments