Usacomplaints.com » Cars & Transport » Complaint / Review: Vance And Hines - Total ripoff, defective chrome end caps. Company would not help or cover cost. Vanceandhines.com. #124272

Complaint / Review
Vance And Hines
Total ripoff, defective chrome end caps. Company would not help or cover cost. Vanceandhines.com

I purchased a new Harley Davidson motorcycle one year ago in 2004. I had Vance&Hines pipes put on the bike at the dealership. After one year of being garage kept and taken very good care of, the chrome actually fell off one of the end caps. I notified V&H by e-mail asking for help. They told me there waranty was only good for 90 days and up to a year in certain cases. I explained that this was a defective product and should be handled differently. They would do nothing to help me. This replacement part cost $100.00 and I should have been given a replacement part at no cost since it was a defect. I am going to look into having the part re-chromed at a lower cost instead of giving them even more business by buying a new one. This part can only be purchased from V&H.


Offender: Vance And Hines

Country: USA   State: California   City: Santa Fe Springs
Address: 13861 Rosecrans Avenue
Phone: 5629217461

Category: Cars & Transport

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