I need some help to resolve an issue that I am not getting anywhere with =
The vendor.
I purchased 4 tickets to the Insight Bowl for 12/31/07. I received the =
Confirmation that I purchased the tickets, the row number, the =
Locations, and the time. The time stated on the web site and also the =
Time stated on the confirmation I received stated the game started at =
8pm. One pair of tickets was delivered by mail that afternoon and one =
Set was picked up by my son, I was working till 5pm that day.
Unfortunately no one looked at the tickets, we had no reason to even =
Think that the web site as well as the confirmation was wrong. Well it =
Was, the game actually started at 3:30 that afternoon, 12/31.By the =
Time we were getting ready to leave (6:30pm because we had an hour drive =
To the stadium which would give us plenty of time before the game =
Started at 8pm) my son was switching channels on the tv and saw that the =
Game had already started. He checked further and found out the game =
Actually started at 3:30pm. We had no way to make it to the game before =
It would be over.
The vendor, Lava Tickets will take no responsibility. I paid for the =
Tickets on my credit card and had no chance of seeing the game per their =
Confirmation and web site. I would never have purchased the tickets if =
I had known the game started at 3:30 because I had to work until 5pm. I =
Work 40 minutes from my home in Gilbert getting me home at about 5:45. =
I have all the documentation as well as the unused tickets.
Is there anyway you can help with this issue? This to me is fraud!
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