Complaint / Review
Network Solutions
Account locked before website launch, no resolution from support

All, you are not going to believe this. I am launching a new web site and I can't login to my Network Solutions account. I called Network Solutions and I am told by Lee (a supervisor) that the account has a lock and the Executive Team will be calling me Sometime Next Week. I am beside myself in disbelief, I have 15 developers and 10 testers here and no ability to add a public DNS entry to MY account.

I am so mad I can't see straight, this is going to cost me thousands and could ruin a relationship with a very good client.

I asked for Lee for "any" resolution; Lee was quite polite and clearly didn't give a rip about my situation. I asked for Lee's boss, Lee told me it was Michelle, and then would not give me her number.