I was sold a SSL Certificate from Network Solutions by one of their web hosting support techs during a support question phone call. The network solutions tech said since I had my web hosting account with Network Solutions they could save me time by doing the SSL certificate server installation for me, all I would need to do is download a verification seal for my site and my e-commerce transactions would be secure on my website.
The Network Solution tech lied to me.
The SSL certificate was installed on my server, but it has never worked. Turns out I have a VPS hosting account with Network Solutions, meaning I manage my own server and they have no access to my files, and I would have to install the SSL certificate myself.
Followed every instruction to the letter in the installation, still wouldn't work. Call tech support 5 times, got conflicting information from every tech, they even offered to try to make the SSL certificate to work and could not make it work.
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