My order wasn't delivered but I was charged. When I asked them to cancel my order they declined my request. See below. "Thank you for contacting FTD.com. We received your recent request to cancel your order. Unfortunately, your order was already in the process of being delivered. We are so sorry that we were unable to accommodate your request. This is an automated response. We will not receive replies to this email. Thank you for shopping with FTD.com"Did you noticed that they said that my order was in the process. Well they never delivered the flowers. I also attempted to change the delivery date on the flowers but they declined that request as well. So my wife never received the flowers. FTD.com never canceled my order, but they withdrawn my money from my account. Is it even legal. Please, think twice before you plan to use their services.
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