We selected Schumacker in March to ship our products from our NYC likely to our new Singapore house. They discovered to be really skilled and guaranteed people of the door-to-door support with no problems. Actually they claimed 4-6 months. Being English as myself and my companion are we got on nicely together and selected them simply because they seemed to provide a excellent support as well as in a fair cost. HOW WRONG COULD WE'VE BEEN??!!! Per month handed and we sent them to discover what precise day we'd be acquiring our products once we decided it to ensure that whenever we shifted directly into our new likely in Singapore we'd briefly have all our furniture. Following a insufficient reaction my companion called them and after numerous missed calls and voicemails left we eventually talked for them. They informed us it really hadn't quit LA until 14 days later!!! Why the hell was it just sitting there?!!! The chef of Schumacker stated it had been not his problem also it was the brokers problem - never once stated sorry and appeared to not provide a dam!!! Therefore another 14 days moves and also the 6 week agreed schedule have been struck... Again we've to pursue them continuously and never once do they ring us to describe or apologize!!! We subsequently discover in the Singapore broker they have 'DROPPED' our 40sq ft pot - I came across this instead difficult to comprehend!!! Therefore again we pursue and pursuit and lastly the chef solutions and again claims oh we believe it continued the incorrect vessel and it is now's Hamburg and its own not our problem its the broker blah blah blah with nevertheless NO customer support or treatment. I still found this tale so difficult to think. Then they guaranteed it'd be about the first vessel to Singapore and again delivered us the files to show this... Per week moves and NOTHING as normal. We contact the useful Singapore interface broker plus they reveal that Schumacker are laying and our pot continues to be caught in Hamburg (14 days overall). We're fuming and again pursue Schumacker within the times and obtain the typical reckless attitude and fault. They declare it's on the vessel and also the Singapore broker is incorrect. This ended up to become another large fat rest and after eventually discovering it did access it a vessel to Singapore we called Schumacker to express as a result of this taking such a long time we've needed to purchase some fundamental furniture and we'd like some payment. They informed us they'll consider it. Your delivery ultimately came a few months later!!! We've since experienced contact plus they provided us $700. CRAZY!!! Whenever we reported about that the chef said okay properly as a result of this we've determined we owe you nothing... No CASH No SORRY!!! It had been the toughest knowledge of delivery we've actually handled. We've managed to move on numerous events all around the globe AND NOT had an issue But the corporation are dam correct fraud artists!
I then lately encounter some other New Yorkers who inform me their delivery took forever and got dropped in Hamburg and you know what it had been additionally with Schumacker Freight!!! Required a few months additionally and provided them exactly the same tale and again were dam right rude and reckless. The New Yorker also explained another New Yorker has utilized them just before us and had related issues!!! We're today ensuring NOBODY uses these men!!! They're fraud artists and also have to treatment or regard for anybody! Be warned don't utilize them! The Hamburg tale has become sneaking its way around city so lets hope they shed lots of business about the back of such unprofessional conduct!!!
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