Subject: Fujitsu Lifebook S6230 (A050100096)
Fujitsu Japan / Singapore is not facing up to the fact that the said Lifebook is defective. The said Lifebook has a defective mainboard, a defective hard disk drive, and problem of intermittence.
Fujitsu Japan / Singapore is unable to handle a simple request of replacing a defective product. A defective product will have recurring problems. No sensible customer can afford the time and resources to get it repaired.
Fujitsu Japan / Singapore will not be proud to claim that its quality products have defective parts that need to be replaced and serviced within the warranty period; thereafter to be discarded.
Imagine the inconveniences of having to leave the defective Lifebook at the service center for some 3 months awaiting to resolve the problem; data loss when hard disk drive broke down; and must be prepared to be ripped-off because of the General Warranty Terms and Conditions.
Fujitsu Japan / Singapore could not be one of those conglomerates with poor post-sales customer support by using General Warranty Terms and Conditions to defend their defective products. Fujitsu Japan / Singapore has attained its current market leadership through quality products and not defective products.
JP
Other
Singapore
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