This company Consolidated Media Services (CMS) is a major ripoff. My husband & I were called about two months ago and told we would get 5 magazines at $66.50 over a period of three years (at least that is what we understood). We also understood that this was a trial and could be cancelled at any time. We have just received our credit card bill and are really pissed off. CMS Mags charged us on one months bill twice (one amount for $66.50 and the amount for $640.00). We are not happy and feel we have royally been lied to.
We called CMS Mags today and told them we wanted to cancel. They told us in no uncertain terms that we could not. I said we were under the understanding that we could cancel at any time. They said no you agreed to this and are stuck. We argued and argued and finally hung up and called our credit card company. The credit company told us to dispute these charges and that is what we are going to do.
Meanwhile after we hung up with the credit card company, a person from CMS mags called us back and told us they would remove the charges of $66.50 and $640.00 from this months bill, but that they were going to mark the bill as unpaid and report us to a collection agency. I said what is the deal with this, we have not received any product and don't owe a dime. They said they had a deal with the magazine company and the account was already paid in full. We argued and argued on this also and finally ended up hanging up on them.
I also mentioned all the bad publicity I had read on this site before I called and they did not seem to care. I also mentioned I know this is a scam because the website is no longer valid. They did not have an answer for me on that.
I have called Publisher Choice and asked them if they are the ones that take care of the magazine subscriptions for CMS Mags and they said yes they are. The gentleman I talked to said he would cancel all magazine orders and I would not receive any more. After that I called CMS Mags and told them this and mentioned that now we don't owe them a red cent for sure. They gave us the same story about reporting us to a collection agency since they have already paid the subscriptions in full. I told them they will not win.
Help please, and any suggestions? We will probably cancel our credit card that was used, so no further charges can be put on our card but I don't know what to do as far as the collection agency.
Cindy
Sartell, Minnesota
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