Out of an ever-growing list of nightmare customer service experiences, my final purchase from Avon products in 1987 still holds the title of the all-time worst. An Avon rep named Deana Major, who worked with me at the Department of the Navy in Crystal City, Virginia, took my payment in advance for a bracelet and earrings order.By the time the order was ready, she no longer worked in that office and neither did I. She disappeared with my money and merchandise! I spent over $30.00 on long-distance calls to the Avon offices, trying to get a refund for my order and reimbursement for the phone calls. Over the years, I have continued to try, umpteen times, to get my money back that Avon owes me and yet, the company STILL refuses to accept responsibility for what their representative did to me 21 years ago.
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