I had / have an account with Innovated Merchant solutions.
They are liars and very deceptive. I went out of business and they debited my checking account for $295.00 for a service fee that I was never told about and they had no consent to take it out of my business account or should of asked or notify me first either on the phone or mail before doing so. I was tricked to sign an agreement where they did not emphasise that this would happen if i went out of busness. They say I signed somehting stating on page two. "I don't remember that at all else I would of questioned that, and I was never told that verbally. They just told me how much money I would save and thier was only a $10.00 charge after 6 months and there was no mention of a disconnect fee of $295.00? The debit's are over drafting my checking account and I am being charged $35.00 for the over draft fee's per occurance. I owe the bank $295.00? On top of that? The rep at Innovated Merchant didn't tell me when I called to cancel that they would charge me. He sounded like a high school kid. And the female customer service spoke to when I cancelled sounded like she was in grammer school and negleted to tell me about the discontinue service fee of $295.00.
There was no attempt at all by any of their rep's or their retention department either to try to prevent this or conatcting me at all prior to the surprise chatge a month after I close? It would be cheaper to pay the $10.00 a month fee then to pay $295.00 right now. Else I would of made sure there was enough money in the account or used a credit card for the unauthorized debit from my business checking of $295.00. Now they continue to draw a $10.00 service fee even while my account is closed. This is creating more $35.00 over draft fee's. They keep charging a closed account? I closed up my business in March and they are still debiting my account a $10.00 fee without my consent also??? What is wrong with these people? Legal Thieves. Lets see what a class action will do! Or just a small claims for $5,000 or get an attorney and sue them for $100,000 or more to teach them a lesson. "Border line extortion fraud"
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