We purchased a puppy from Lobo Puppies. The puppy arrived off the plane very sick. She had an advanced stage of Cherry Eye (only fixed by surgery) and a very bad cold that required antiobiotics immediately from our Vet. My Vet inspected her that day and found that her knees were very deformed, the knee caps were almost not attached to her legs. When we contacted Melody at Lobo Puppies, she said that the dog was find 12 hours before. The Cherry Eye was in a very advanced state and took up almost the entire eye. The cold was also very bad. We were sent a sick puppy that we paid $2350 for and Lobo Puppies took no responsibility. Our only option was to return the puppy, on our own dime.
She also said that all of her puppy nanny's (that accompany the dog on the plane) were booked, so we had to put this poor, sick puppy in cargo if we wanted to return her. We callled the nanny that brought her to usand he was free 2 days that week. Once Melody heard we had spoken to him, he was instructed, by her, not to help us.
I have since done much research and these are bad people. I have read so many complaints, it's so heartbreaking. I know this dog is going to have major problems, but I don't have the heart to return the dog at this point. We have asked Lobo Puppies to at least pay for the pre-existing condition she came with, the Cherry Eye, and they refuse to do so. They need to be stopped. I have contacted the BBB and will not stop until they are off the street for good.
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