Usacomplaints.com » Shops, Products, Services » Complaint / Review: Highbeam Research - Highbeam.com, Watch out for highbeam.com, these crooks will gladly bend you over too!. #279361

Complaint / Review
Highbeam Research
Highbeam.com, Watch out for highbeam.com, these crooks will gladly bend you over too!

Highbeam Research is a site which allows you to search through news archives and pull up articles written years ago on a certain person, place or thing. Nothing terribly innovative, I believe there are dozens of sites offering this service...

This site is your run-of-the-mill auto-renewing free-trial scam. You sign up for the free trial, neglect to cancel it, and subsequently get charged.in this case, I needed some research which I would have been happy to pay for, maybe 10 or 20 dollars, but these monkeys charge $30 per month, which is a rip-off by itself. What really irks me is that I was on the site for one day, will likely never use it again, had planned on cancelling it, and have since been charged $200 - a full year subscription.

This is non-refundable, period. I was charged for a full year and this cannot be changed. I can't switch to a monthly account and recoup the rest of my $199.95. Their representative kindly informed me, after reading section 2.4 of the user agreement: You can change to a monthly account after my subscription expires, February. Normally, I don't get upset by this sort of thing but $200 is a lot of money, and I truly hope the day will come when auto-renewal is something that you must expressly agree to.

Companies like this make 99% of their money off this sort of thing and it drives me nuts.


Offender: Highbeam Research

Country: USA   State: Illinois   City: Chicago
Address: 65 E. Wacker Place, Suite 400
Phone: 8008609227

Category: Shops, Products, Services

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