Usacomplaints.com » Shops, Products, Services » Complaint / Review: Fidelity Reader Services, Inc - Sold Magazines Using Fradulent Information, and Denied Cancellation. #274699

Complaint / Review
Fidelity Reader Services, Inc
Sold Magazines Using Fradulent Information, and Denied Cancellation

This company has young, college age people selling magazine subscriptions door to door. The young man who called on me told me he was from a local university. He said he was in a contest.

He gave me a list of magazines that were for sale, and the one I chose, a guitar magazine for my daughter, he told me was exclusive to FRS Inc, and I could not get it anywhere else. He also told me that I would have the three working days to cancel, and that the company does not run the checks through for two full weeks, to allow all cancellations to be noted.

I bought it, paid via check. This was on Oct. 30. That evening, I told my daughter about it, and we wanted to see if it might have a website. That was when I learned that it was NOT exclusive to FRS, NOR was is the price that I was charged, three times the normal subscription rate!

I immediatly went the next morning, 12/1, I mailed off my cancellation notice, as well as called my bank to put a stop payment on the check. This being a Saturday, I was able to cancel the check online, and it went into effect 12/3/08.

On 12/10/08, my bank notified me that the check had been presented for collection. A ten day period from the date of purchase. So after that I assumed that they would understand that I was not buying from them.

On Jan. 28, I get a letter from CPR Financial Services, demanding full payment for the magazine, plus 30.00 check fee. I called them, they told me to call FRS, I called them, and what a surprise, they never got my cancellation. I told them it was my word against theirs, and that while I could not proove that I sent in the cancellation, I COULD proove that I stopped payment on the check the same day.

So from what I have read here, as well as other places, they seem to have a history of doing this. I notified them and their collection agent that I would not pay, and that if I ever heard from them again, I would consider it slander, (since they are asserting that my check bounced, NOT that is was stopped), and harrasment.

I hope this will help one other person, if you do get mixed up with this bunch, send that cancellation with return receipt!


Offender: Fidelity Reader Services, Inc

Country: USA   State: Florida   City: Naples
Address: 3737 Domestic Ave Suite #3
Phone: 2396590009

Category: Shops, Products, Services

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