Based on my opinion and experience:
Do not use new planet moving and storage!
To anyone who is considering getting sucked into New Planet Moving and Storage low rates, and super friendly person who calls you, please heed my advice and run as fast as you can the other way! Do not get suckered in! They are absolutely horrible scammers! They will underestimate your move, then charge you the high rate poundage for the thousands of pounds over you will likely be, break/dent/scratch the majority of what you own, refuse to give you the weigh slips, and leave you with a headache you will be dealing with for months. Keep in mind with their 60 cents a pound, if they, let's say, drop and ruin your 40 pound flat screen TV... At 60 cents a pound, you are looking at a nice $24. That's only if you have enough stamina to persist after months of losing your claim, forgetting to submit it, not sending you the paperwork, etc., etc.
They underestimated our move by thousands of pounds, refused to give us weigh slips, refused to give us furniture without getting paid despite not having weigh slips, damaged the vast majority of our items, which were all horribley packed by them - boxes marked fragile on all sides were crushed underneath boxes full of books.
If you value what you own at all, do not use them. It will be ruined, even if you pay hundreds for their "crating", which is actually not a crate at all as anyone with reason would think of a crate. It is ripped up cardboard boxes wrapped around your stuff. They even taped the packing tape to the wood antiques on the inside to get the "crating" to stay on, and much to no one's surprise, packaging tape will rip off the finish off antiques. Amazingly enough, your stuff will still get damaged through seemingly impenetrable forcefield of cardboard.
Please heed my advice, spend a little more, and save yourself the pain of dealing with these people!
0 comments