Sprint employees have no clue what they're doing! It took 3 months for them to correct the name on caller ID once I had the bill put in my name. I paid my bill last month online, but their website never took it, my bank statement shows SPRINT with a $0 amount. Now they won't remove the late fees! I'll give them their $2 but I surely won't renew my contract with them, or will the rest of my friends & family! Have they no idea about the "customer is always right"? Too bad they loose in the long run, how pitiful!
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