After several calls, 2 certified letters, and calls from my lawyer, this company refuses to give me copies of my contract as well as a copy of the original estimate. The foreman who did the move stated the "office would send it" — he did not have my copies. — doesn't law require businesses to provide copies of contracts???
The foreman also said he was not from this country and had to move on so this was his last job (sound a bit strange?)
US Movers tried to charge me for over 9600 lbs when in actuality I only had 6,560 lbs — my lawyer got that straightened out.
They were supposed to move my stuff up here tomorrow but when I gave them credit card info, they now state that they do not take credit cards for final payments & it is in my contract (which they never sent me & I have been trying to get for the last 5 months!!!).
Needless to say, coming up with $1574.00 cash on a Friday afternoon was impossible so I had to cancel the move (both certified letters requested the necessary payment info to expedite this — they never called back)
Now they are going to charge me for additional storage as well as additional expenses for the move.
Joan
Palm Coast, Florida
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